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Student Advice Center > Internship Etiquette
Internship Etiquette

Statistics show that internship programs are growing every year. Even though internships vary between companies, the same fundamental rules apply in any professional setting

Internship Etiquette:

1.) Consult your teacher or college career center regarding necessary paperwork needed for credit:

Confirm the internship requirements and documents needed to receive college credit from an internship program. Employers will expect you to know the requirements outlined by your college. Students should be prepared with this information before going on an interview.  

2. Create a professional email address:

Remember mangers and supervisors are going to review your resume. Your email appears at the top of  your paperwork, so it should be professional. 

3. Create a professional voicemail greeting on your home or cell phone:
 
Be prepared for the employer to call you. This is your chance to make another good impression. 

4. Prepare for the interview:

Outline a list of anticipated questions. What do you think the employer will ask you during the interview?  Outline answers and practice before attending the interview.

5. Outline internship goals:

Outline a plan of what you want to gain from your internship experience.  Keep expectations realistic for yourself and your employer. Discuss goals and expectations during the interview.

6. Arrive on time: 

If you are unfamiliar with the area, do a test drive. The last thing you want to do is arrive late to your interview. 

7. Dress appropriately:

Applicants should stick to a standard business dress code by avoiding sneakers, jeans, tee shirts. Follow basic business attire.

8 Demonstrate confidence:

Employers and employees know that interning can be a little awkward at first. Show that you are enthusiastic to get started in your new role.

9. Ask questions:

It’s always important to ask for further instruction if you are unsure of a particular task. Its better to be aware of all information before starting a new project.

10. Document projects:

Show your organizational skills by knowing when, where, and how a project was completed. Create a chart and keep track of job completion.


11. Know how things work:

It doesn’t hurt to pay attention to your surroundings. Students should become familiar with the printers, copiers, fax machines and phones. Find out how to load paper, run fax reports, answer the phone. These items may seem inconsequential, but it will show your initiative and ability to be a team player. 

12. Be approachable:

Displaying a positive outgoing attitude makes others comfortable. Smile and relax in your new role.

13. Show enthusiasm:

Actively seek out work if your assignments are completed. Let your supervisor know that you are interested in helping out any employees that could use assistance.


 Internship etiquette to avoid

1. Don't hide mistakes:

Supervisors are aware that you are "in-training". Show that you are responsible by explaining the situation. Don't let them find out about a problem from someone else.

2. Don't complain if you do not immediately hear back from an employer:

Some internships and jobs are very competitive. Some companies have limited resources and cannot respond to all candidates. Call or follow up for a status of your application. This shows initiative and interest in their program.

3. Don't hide lateness:

It is true that circumstances happen. If you should find yourself running late do not try to hide lateness.  Call your supervisor and notify them as soon as you encounter a problem. If this is not possible, follow up with them immediately upon arriving.

4. Don't complain about duties:

You can expect some calling, copying or faxing duties. Even though they may seem unimportant to you, they may be extremely helpful to an employee. Supervisors are looking for team players.

5. Don't gossip about supervisors, co-workers or fellow interns:

Negative comments have ways of traveling around the office. Avoid negative situations.

6. Don't become involved in workers' disagreements:

If you find that co-workers are having an argument, remove yourself from the situation. Avoid becoming involved in such quarrels.

7. Don't try to boast about your knowledge of the field.

You may have the most current education and knowledge of the field, but your supervisors and co-workers already have careers in it.

8. Don't consider an internship a failure if it does not meet your expectations:

Your internship is simply an experience for a short period of time. You have the opportunity to leave the company after your required time. Remain positive and know that you have the gained experience working in a professional environment.


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